It is very a simple process, first you will need to plug in all the information in the Quick Search section to verify availabilities for your desired accommodation requirements. Once that’s done, you can check-off (√) the property(s) you are interested in to either reserve, if you are certain on one (1) property listing, or inquire if you have any questions or are undecided on multiple properties. We will then try our best to narrow down your list to the one that can accommodate you the best during your stay with us.
In order to complete the reservation process you will be required to pay us a deposit of one month’s rent depending on the property you choose. The rental amount for the first months rent will then be collected upon check-in through one of our accepted methods of payment.
Yes, there will be a damage deposit required before ANY check-in will occur, owners have invested a lot of money in their apartments and this is our security to ensure it remains in the same condition it was given. The amount varies per apartment, depending on the price of the apartment the deposit will be one months’ rent, this is fully refundable 30 (days) after the termination of the lease ensuring that the apartment and its contents are left in the same condition before it was occupied.
You must notify us in writing either by Email or Registered letter for any reservation cancellation. Cancelling a confirmed reservation will be subject to the following penalty depending on the number of days before the rental period begins.
A) 15-30 days prior to occupancy - 20% refund of the total deposit
B) From 30-59 days prior to occupancy - 30% refund of the total deposit
C) From 60-89 days prior to occupancy - 50% refund of the total deposit
D) Exceeding 90 days prior to occupancy - 100% refund of the total deposit
***Please note that there will be NO refund for cancelations that occur Two (2) weeks prior to occupancy
In the event where something is accidentally broken or not, please contact relomontreal.com ASAP, we will then look into the damages and try either fix or replace the item(s) and conclude if any charges will be incurred.
A Relo Montreal representative will arrange to meet you at the apartment to hand over the keys, sign the necessary paper work (if needed) and show you all the necessary features of the apartment and building.
Guest(s) are requested to vacate their Apartment by 10:30 A.M. and arriving Guest(s) to check-in after 4:00 P.M. Changes required by the Guest(s) on the departure and arrival time must be reported to Relo Montreal for confirmation of availability to change, and for us to accommodate you. For all our Guest(s) we give a 1 hour grace period for check-outs, however after that a late check-out service charge of ($25) will be added, and for check-ins past 20:00PM the same service charge will also apply.
Do not hesitate to Email a Relo Montreal representative at anytime or Call us during business hours, and someone will surely be pleased to answer any questions you might have.
For all serious emergencies that can not wait until the next business day please contact us immediately at the following number: (514) 572-2022
All our apartments are equipped with all the needed electric devices of a fully furnished apartment including a hairdryer, however for all other personal equipment which you might choose to bring with you like curling irons, shavers, phone chargers, laptop plugs etc., you will surely need a continental American Adaptor.